free worldwide shipping60 days easy returnfree customizationtop rated materials
SHIPPING POLICY
RIDER WITH CONFIDENCE.
Every ZARROE purchase is backed by transparent policies, premium customer service, and a hassle-free return experience designed for riders worldwide.
Why Shop With ZARROE?
Every jacket is handcrafted using carefully selected premium materials and built for riders who expect quality without compromise.
Shopping online should feel just as confident as shopping in-store. That's why we've created a return policy that's simple, fair, and transparent while protecting the integrity of our products.
Our mission goes beyond manufacturing motorcycle apparel—we're committed to delivering a premium ownership experience from checkout to your first ride.
60
Returns Within Days7
Business Day Refund100%
Quality Inspection24/7
Customer SupportSimple & Transparent Process
How Your Return Works
From your request to your refund, every step is designed to be clear, secure and hassle-free.
01
Contact Us
Submit your return request within 60 days.
02
Approval
Our support team reviews and authorizes your return.
03
Ship Item
Securely send your product to our return facility.
04
Inspection
Quality specialists inspect the returned product.
05
Refund Issued
Approved refunds are processed within 7 business days.
Returns We Accept
- Wrong product received
- Wrong size shipped by ZARROE
- Manufacturing defects
- Shipping damage
- Products that do not match your order
Returns We Cannot Accept
To maintain the highest quality standards, we cannot accept returns for:
- Used products
- Customized products
- Clearance items
- Returns after 60 days
- Orders where the supplied size matches our official Size Chart
Choose Your Size Carefully
Our sizing charts are professionally measured for every product.If the jacket you receive matches the measurements published on our website, we cannot approve returns or exchanges due to incorrect size selection.If you need sizing assistance before ordering, our experts are always happy to help.
Contact Size ExpertRefund Processing
7
Business Days
After your returned item reaches our factory outlet and passes quality inspection, your refund will be issued within seven business days.
The ZARROE Promise
Premium motorcycle apparel deserves premium customer care.Every jacket we produce reflects our commitment to quality, craftsmanship, and honest service.Whether you're purchasing your first riding jacket or adding another to your collection, our goal is to ensure every experience with ZARROE is built on trust, transparency, and confidence.