RIDER WITH CONFIDENCE.
Every ZARROE purchase is backed by transparent policies, premium customer service, and a hassle-free return experience designed for riders worldwide.
Why Shop With ZARROE?
Every jacket is handcrafted using carefully selected premium materials and built for riders who expect quality without compromise.
Shopping online should feel just as confident as shopping in-store. That's why we've created a return policy that's simple, fair, and transparent while protecting the integrity of our products.
Our mission goes beyond manufacturing motorcycle apparel—we're committed to delivering a premium ownership experience from checkout to your first ride.
60
Returns Within Days7
Calendar Day Refund100%
Quality Inspection24/7
Customer SupportHow Your Return Works
From your request to your refund, every step is designed to be clear, secure and hassle-free.
Contact Us
Submit your return request within 60 days.
Approval
Our support team reviews and authorizes your return.
Ship Item
Securely send your product to our return facility.
Inspection
Quality specialists inspect the returned product.
Refund Issued
Approved refunds are processed within 7 calendar days after inspection.
Returns and Exchanges We Accept
We accept returns and exchanges of defective and non-defective products within 60 days of delivery. Non-defective products must be in new, unused condition. This includes returns and exchanges for an incorrect size selection.
- Wrong product received
- Wrong size shipped by ZARROE
- Manufacturing defects
- Shipping damage
- Products that do not match your order
Returns We Cannot Accept
To maintain the highest quality standards, we cannot accept returns for:
- Used products
- Returns after 60 days
Choose Your Size Carefully
Our sizing charts are professionally measured for every product. If the size you selected is not right for you, you may request a return or exchange within 60 days of delivery, even if the item matches our size chart. Non-defective items must be in new, unused condition. If you need sizing assistance, our experts are happy to help.
Contact Size ExpertRefund Processing
Calendar Days
After your returned item reaches our factory outlet and passes quality inspection, your refund will be issued within seven calendar days.
The ZARROE Promise
Premium motorcycle apparel deserves premium customer care. Every jacket we produce reflects our commitment to quality, craftsmanship, and honest service. Whether you're purchasing your first riding jacket or adding another to your collection, our goal is to ensure every experience with ZARROE is built on trust, transparency, and confidence.
New Arrivals
New Arrivals